Total number of calls to the surgery

4,500

Calls answered within two minutes

3,632

Number of calls abandoned

190

Items issued via prescription

22,985

Referrals made

452

Fit notes issued

178

Administrative communications (letters / emails)

904

Text messages sent & received

5,361

Appointments: Total

2,033

Appointments: Seen

1,916

Total number of calls to the surgery

3,666

Number of calls answered within two minutes

3,068

Number of calls abandoned

186

Items issued via prescription

20,469

Referrals made

511

Fit notes issued

114

Administrative communications issued (letters / emails)

874

Text messages sent & received

2,334

Appointments: Total

2,139

Appointments: Seen

1,999